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What happens when my return is rejected?
If your return is rejected, you will receive a “rejected acknowledgement”. A "Rejected Acknowledgment" indicates the electronic return was received and failed to successfully complete the pre-entry validation process. The acknowledgement will contain an error rejection code number followed by a message indicating the condition causing the rejection.
If the rejection is caused by a schema validation error only the schema validation error message will be displayed; this message will not contain an error rejection code number. Under certain conditions the rejected acknowledgment will contain both an error rejection code number and a schema validation error message. Under certain conditions the rejected acknowledgment will contain both an error rejection code number and a schema validation error message.
What if I receive a Rejected Acknowledgement when electronically filing a Alabama Corporate/Partnership Return?
If you have received a rejected acknowledgement, you can go to our Alabama Revenue Department's publication AL4165 Corporate/Partnership Error Reject Code to determine the cause of the rejection and what needs to be corrected.
If your rejected acknowledgement does not contain an error reject code number or you are unable to resolve your error, contact your software vendor's Help Desk first.
If you are still unable to resolve the problem, then have your software vendor contact our Corporate/Partnership E-Filing Coordinator.
I didn't receive a rejection error but I get me a message that won't let me file. What do I need to do?
You are probably receiving a diagnostic error. Most software vendor programs check your return for errors before they are e-filed. If any errors are found, the program will give you a message to correct the error before it can be e-filed. These checks are programmed using Revenue Department business rules for conditions that are and are not allowed. Contact your Software Vendor's Help Desk to resolve these issues. If you are still unable to resolve the problem, then have your software vendor contact our Corporate/Partnership E-Filing Coordinator.
What can I do if I am unable to correct my reject error?
Only after all attempts to correct and retransmit the electronic return have failed may the taxpayer file a paper return. In order for the paper return to be considered timely it must be filed by the later of the due date of the return or ten (10) business days after the date Alabama gives notification the return is rejected. The paper return should include an explanation of why the return is being filed after the due date and include a copy of the reject notification from Alabama Department of Revenue to avoid late filing penalties and interest.
